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💬 Need Help?

We're here to help you. Fast support for restaurants and diners.

⚡ Average response: 2 hours on WhatsApp • 24 hours by email

Choose the fastest way to contact us

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WhatsApp (Fastest)

Immediate response during business hours. Perfect for urgent queries and technical support.

💬 Chat Now
+57 317 515 5837
Mon-Fri: 9AM-6PM
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Email

For detailed inquiries, suggestions or topics requiring documentation.

✉️ Send Email
appspoon2025@gmail.com
Response within 24 hours

Contact Information

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Main Office

Bogotá, Colombia

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Hours

Mon-Fri
9:00 AM - 6:00 PM

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Coverage

Colombia
Coming soon to more countries

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Location map
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Send Us a Message

Prefer to write? Complete the form and we'll respond within 24 hours.

✅ We Guarantee:

  • Response within 24 hours
  • Spanish support
  • Personalized follow-up
  • Total confidentiality
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Spoon support team
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❓ Frequently Asked Questions

Answers to the most common questions

How do I register my restaurant on Spoon? +
It's very easy and completely free. You can register through our WhatsApp (+57 317 515 5837) or by sending an email to restaurants@spoon.com.co. We'll guide you through each step, it takes less than 10 minutes.
How much does it cost to use Spoon? +
Spoon is completely free for restaurants. We don't charge commissions, no monthly fees, no hidden costs. Our basic visibility plan is free forever.
When will it be available for diners? +
We're working on launching the diner version in the coming months. Register for early access in usuarios.html and you'll be the first to try the platform.
What cities does Spoon operate in? +
What cities does Spoon operate in? +
Currently we operate in Bogotá and are expanding to Medellín, Cali and Barranquilla. If you're in another city, contact us to learn about our expansion plans.
What differentiates Spoon from other apps? +
Spoon specializes exclusively in daily menus from family restaurants. While other apps focus on delivery and large chains, we democratize digital visibility for neighborhood restaurants.
Do you provide technical support? +
Yes, we provide complete support via WhatsApp and email. Our technical team helps you with any questions about platform usage, menu updates, or problem solving.

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⚡ Average response: 2 hours • 🇨🇴 Support in Spanish • 🛡️ 100% confidential